In today's fast-paced business world, automation is becoming increasingly crucial for
e-commerce companies to streamline their operations and improve their bottom line.
We recently helped one major business operating in Australia through our automation. We are happy to share our findings and how we improved their e-commerce business.
Client Background
Client works in e-commerce segment.
Core business is natural cleaning products.
Located in Australia.
Problems they were facing
Manual creation of invoice became a tedious task.
Shipment tracking was disturbed.
Order tracking was affected.
Delayed delivery and poor feedback from customers.
Drop in expected revenue by 5x.
How it works
Orders are tracked in workflow in real time. In addition to existing purchased product, complimentary gifts are added to the cart.
Inventory gets updated and Sales order is created along with invoice.
Packaging labels are generated as per products purchased and sent to shipping.
Real time notifications are sent using WhatsApp & Email
Outcome
3x revenue generated.
Automated order processing.
Saved headcount and cost dependency.
Real time updated across systems.
Improved efficiency.
Apps Used
Zoho Suite
ShipStation
WooCommerce
For more details and queries, feel free to contact us.