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E-Commerce Order Fulfilment Automation


In today's fast-paced business world, automation is becoming increasingly crucial for

e-commerce companies to streamline their operations and improve their bottom line.


We recently helped one major business operating in Australia through our automation. We are happy to share our findings and how we improved their e-commerce business.



Client Background

  • Client works in e-commerce segment.

  • Core business is natural cleaning products.

  • Located in Australia.


Problems they were facing

  • Manual creation of invoice became a tedious task.

  • Shipment tracking was disturbed.

  • Order tracking was affected.

  • Delayed delivery and poor feedback from customers.

  • Drop in expected revenue by 5x.


How it works

  • Orders are tracked in workflow in real time. In addition to existing purchased product, complimentary gifts are added to the cart.



  • Inventory gets updated and Sales order is created along with invoice.

  • Packaging labels are generated as per products purchased and sent to shipping.

  • Real time notifications are sent using WhatsApp & Email


Outcome

  • 3x revenue generated.

  • Automated order processing.

  • Saved headcount and cost dependency.

  • Real time updated acr